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The Samsung Galaxy S21 FE 5G in green.

If calls keep chopping in and out on your Samsung Galaxy S21, you are not alone. Dozens of Galaxy S21 entrepreneurs report audio cutouts on Verizon networks, and in accordance to Verizon’s tech guidance, the trouble is “widespread.” Some AT&T and T-Cellular clients also look to knowledge this problem, nevertheless not to the diploma of Verizon end users.

The problem, which has an effect on all 3 products of the Galaxy S21, appears to stem from the new June 2022 stability update (version G991USQU5CVF1 for Verizon consumers). Carriers in the United States began pushing this update on July sixth or July 7th, and shopper issues have only grown in the 7 days because then.

And regrettably, influenced clients almost certainly have to have to wait around for a different firmware update. Popular methods, like a SIM card substitution, don’t seem to take care of audio cutouts on Verizon networks. (Phone calls by means of third-party services, these kinds of as WhatsApp and Instagram, perform great.)

I must be aware that Samsung deleted quite a few person complaints on its forum. But that hasn’t stopped prospects from creating new issues, generally with increasing irritation. This issue influences an impressive quantity of people, and I’m amazed that neither Samsung nor Verizon have issued an official statement.

Even if you are not a Verizon customer, I propose keeping out on the June 2022 safety update. But that’s less complicated mentioned than done—if you are reading through this, there’s a very good probability you have currently mounted the new firmware.

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Source: Samsung Discussion board, r/Galaxy S21 (one, 2)